TOTE JUNKIE takes pride in the quality of every product. Because each tote is made to order, all sales are final. We do not accept returns, exchanges, or issue refunds unless the item is defective due to an error on our end.
If you believe you have received a defective item, please notify us within 7 calendar days of delivery by emailing [email protected] with:
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Your order number
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A clear photo of the defect
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A brief description of the issue
Claims submitted after 7 days or without sufficient documentation may not be eligible for review. Approved claims will be replaced or refunded at the sole discretion of the CEO.